Executive Profiles

Dusty Rowland
President and CEO

With over 20 years of industry experience, Dusty started his career as a property and casualty underwriter with USF&G in Syracuse, NY. He later accepted a production underwriting position with Sumitomo Marine, a large multi-national conglomerate in Los Angeles where he gained an in-depth understanding of Japanese business. In 1991 he moved north to Seattle, embarking on a brokerage career with a division of Rollins, Burdick, Hunter called Rollins Hospitality Services.

In 1995, he co-founded National Specialty Underwriters, Inc. (NSU), a Program Administrator specializing in the Hospitality and Healthcare industries. At that time, the hotel industry was struggling to find capacity for their liability exposures. Dusty and his partner created a competitive approach based on the fundamentals of group purchasing. That program would grow in 14 years to become the largest and most diverse proprietary hotel program in the country. In addition to his corporate management responsibilities, Dusty served as the lead producer throughout his time at NSU and closed out his tenure as Division Manager overseeing production for 2 offices and 25 employees. During his time there the hospitality program premium grew to over $50,000,000 and the company as a whole grew to over $100,000,000. In so doing, NSU established itself as a leader among program administrators nationally.

Dusty is a graduate of the State University of New York in Plattsburg. He serves on a number of advisory committees and charitable boards.  He also coaches local basketball.

Eric Arthur, CPCU, CIC, AU
Executive Vice President

Since entering the insurance industry in 1997, Eric has served in a variety of underwriting, sales and program management roles. He worked as a production underwriter for the property unit of Lexington Insurance Company where he focused on large, complex exposures. He served in the product development and underwriting division of a large MGA in Texas, where he worked to improve the distribution, underwriting and oversight of its products.

Most recently, Eric built six years of program management experience working with NSU. Initially he managed and improved NSU proprietary products for both the Hotel and Healthcare programs. He later served as a Sales Executive in the hospitality division. It was during his time at NSU that Eric gained an appreciation for what truly defined professional program management and the various components required for success.

Eric holds a Bachelors of Business Administration degree with a major in Finance from the University of Texas at Austin. Eric has also earned his CPCU and CIC designations. He holds an Associate in Underwriting degree and is a Certified Insurance Service Representative.